Student loan -- Dealing with your lender or servicer -- Complaint #12490734
Complaint Overview
Complaint ID: 12490734
Company: Central Research INC
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Dealing with your lender or servicer
Sub-Issue: Trouble with how payments are being handled
State: Arizona
ZIP Code: 85345
Date Received: 2025-03-13T12:00:00-05:00
Date Sent to Company: 2025-03-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Due to the changes in governmental policy and oversight, it has been brought to my attention that the security of my personal and financial information was compromised without my consent or authorization. I am aware that with these changes, they were in violation of the Family Education Rights and Privacy Act ( FERPA ) due to the breach in confidentiality of my financial and personal information. I request full cancellation of my student loan debt.
Frequently Asked Questions
What is Complaint #12490734 about?
Complaint #12490734 was filed against Central Research INC regarding Student loan specifically about Dealing with your lender or servicer. It was received by the CFPB on 2025-03-13T12:00:00-05:00.
How did Central Research INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Central Research INC?
Yes, visit the Central Research INC company profile at readthecomplaint.com/company/central-research-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.