Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #12475105
Complaint Overview
Complaint ID: 12475105
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Oregon
ZIP Code: 97229
Date Received: 2025-03-13T12:00:00-05:00
Date Sent to Company: 2025-03-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dear CFPB Representative : I am writing to file a formal complaint regarding what I believe to be an unauthorized and potentially illegal access to my private data. I am concerned about the actions of the Department of Government Efficiency ( DOGE ) in accessing my personal information through the Department of Education without my consent. Details of Complaint I recently discovered that DOGE has accessed my private information that was held by the Department of Education. This access occurred without my knowledge or consent. I believe this constitutes a violation of my privacy rights under applicable federal laws, including but not limited to the Privacy Act of 1974 and the Family Educational Rights and Privacy Act ( FERPA ) if educational records were involved. Impact This unauthorized access to my personal data has caused me significant distress and concern regarding : - The security of my personal information- The potential for misuse of my data - My rights to control access to my private information Requested Resolution I am requesting that the CFPB : - Investigate this matter to determine if federal privacy laws have been violated- Require DOGE to disclose exactly what information was accessed and for what purpose - Ensure that any improperly accessed data is deleted from DOGE systems - Take appropriate enforcement action if violations of law are found - Provide me with a complete accounting of what data was accessed and how it has been used - Remove any student loans associated with this privacy violation from my credit report, as they have been improperly handled and reported due to these unauthorized data access practices I understand that the CFPB may need to share this complaint with other federal agencies or the subjects of the complaint in order to address these issues properly. Thank you for your attention to this serious matter. I look forward to your response and assistance in resolving this issue.
Frequently Asked Questions
What is Complaint #12475105 about?
Complaint #12475105 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-03-13T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.