Debt collection -- Attempts to collect debt not owed -- Complaint #12474737

Complaint Overview

Complaint ID: 12474737

Company: Aldous & Associates, Pllc

Product: Debt collection

Sub-Product: Other debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was paid

State: New Jersey

ZIP Code: 07304

Date Received: 2025-03-13T12:00:00-05:00

Date Sent to Company: 2025-03-13T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

I got an account with XXXX XXXX. Due to the fact that I temporarily moved to California and the gym had multiple Covid safety violations as well as safety issues, I decided to cancel. I attempted to cancel online and I was told that I needed to go in person to cancel the charge. I went five days in a row and was told each time that the manager was not available. I wrote a letter alerting the gym that I could no longer maintain my membership due to again Covid safety violations, being groped in the gym by a homeless man, and also having to move to California for about six months for work. I emailed the manager showing proof that the membership was indeed canceled and her response was that because I did not meet with her in person. The membership was not in canceled. They locked my gym account and requested that I pay a year worth of membership, despite by having the membership for less than three months nipping legal to not allow a person to cancel a membership online in the state of California. They sold the debt to a debt collector Aldous, for the amount of {$140.00}.

Frequently Asked Questions

What is Complaint #12474737 about?

Complaint #12474737 was filed against Aldous & Associates, Pllc regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-03-13T12:00:00-05:00.

How did Aldous & Associates, Pllc respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Aldous & Associates, Pllc?

Yes, visit the Aldous & Associates, Pllc company profile at readthecomplaint.com/company/aldous-associates-pllc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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