Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12474566
Complaint Overview
Complaint ID: 12474566
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Illinois
ZIP Code: 60153
Date Received: 2025-03-13T12:00:00-05:00
Date Sent to Company: 2025-03-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
To Whom It XXXX Concern, I am writing to formally dispute unauthorized activity associated with my student loan account, identified as Account Number : XXXX, with an original balance of {$20000.00}. My personal and financial information was compromised without my authorization, and I believe this XXXX have affected the integrity of my records. Under the XXXX XXXX Rights and Privacy Act ( XXXX ), my student records, including financial information, are protected from unauthorized disclosure or misuse. Given that my information has been compromised, I request a thorough investigation into the security and accuracy of my account records. I also request documentation verifying the legitimacy of this debt and any actions taken on my account/ credit report. Please provide a written response within XXXX days confirming your findings and the steps taken to rectify any discrepancies. If this matter is not resolved and deleted from my credit report, I XXXX be forced to escalate my dispute to the XXXX Department of Education and other appropriate authorities.
Frequently Asked Questions
What is Complaint #12474566 about?
Complaint #12474566 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-03-13T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.