Debt collection -- Attempts to collect debt not owed -- Complaint #12452163

Complaint Overview

Complaint ID: 12452163

Company: Alliance One, INC.

Product: Debt collection

Sub-Product: Telecommunications debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt is not yours

State: New York

ZIP Code: 11040

Date Received: 2025-03-12T12:00:00-05:00

Date Sent to Company: 2025-03-12T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

About XXXX months ago XXXX sales XXXX contacted me to sell XXXX internet and I was told if not happy I could return the unit. I received the internet XXXX unit but could not set it up on my computer. I called XXXX and asked for return which was granted to me and I immediately shipped the unit back to XXXX few days later. Now XXXX and XXXX XXXX XXXX telling me that I owe them certain amount. I do not have the unit, I did return the unit and I never even used the unit.

Frequently Asked Questions

What is Complaint #12452163 about?

Complaint #12452163 was filed against Alliance One, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-03-12T12:00:00-05:00.

How did Alliance One, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Alliance One, INC.?

Yes, visit the Alliance One, INC. company profile at readthecomplaint.com/company/alliance-one-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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