Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #12410766
Complaint Overview
Complaint ID: 12410766
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Was not notified of investigation status or results
State: Idaho
ZIP Code: 838XX
Date Received: 2025-03-10T12:00:00-05:00
Date Sent to Company: 2025-03-10T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2025 I delivered, by certified mail, a letter requesting that TransUnion verify that the adverse information was being reported correctly by the creditors of XXXX XXXX XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX and XXXX XXXX XXXX Fin XXXX as was either updated or deleted from my report. I received no response from them on the investigation and on XX/XX/2025, by certified letter, informed them that due to the lack of their investigation I demanded that they remove the accounts from my report and notified them that this was not another opportunity for them to investigate as they have already received their chance of investigation. Yesterday, XX/XX/2025, I received an email from them saying that they have received my dispute three days ago and are investigating. They are outside the legal requirement to have done an investigation and I would like these accounts removed from my report immediately as instructed in my letter they received XX/XX/2025. I pulled my report today ( XX/XX/2025 ) and all accounts are still showing as they did in XXXX and no remarks have been made that the accounts are even being disputed.
Frequently Asked Questions
What is Complaint #12410766 about?
Complaint #12410766 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-03-10T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.