Credit card -- Fees or interest -- Complaint #12383742
Complaint Overview
Complaint ID: 12383742
Company: Clgf Holdco 1, LLC
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: Texas
ZIP Code: 75090
Date Received: 2025-03-08T12:00:00-05:00
Date Sent to Company: 2025-03-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I opened up account with Indigo credit card. It's said nothing about it being XXXX annual fee in the promotion. Even when I got the paper work I didn't see it was done online. They are taken advantage of people with poor credit and over charging annual fees. On a XXXX credit line I got XXXX.
Frequently Asked Questions
What is Complaint #12383742 about?
Complaint #12383742 was filed against Clgf Holdco 1, LLC regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2025-03-08T12:00:00-05:00.
How did Clgf Holdco 1, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Clgf Holdco 1, LLC?
Yes, visit the Clgf Holdco 1, LLC company profile at readthecomplaint.com/company/clgf-holdco-1-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.