Student loan -- Dealing with your lender or servicer -- Complaint #12376148
Complaint Overview
Complaint ID: 12376148
Company: Servicer Under Contract With Federal Student Aid
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Dealing with your lender or servicer
Sub-Issue: Trouble with how payments are being handled
State: Washington
ZIP Code: 980XX
Date Received: 2025-03-07T12:00:00-05:00
Date Sent to Company: 2025-03-07T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I am writing to request that proper action is taken to discharge my remaining 4 loans as of XX/XX/year>. As of XX/XX/year> ( see attached ), the FSA stated that I only had one more payment to make and now I am seeing an underhanded effort to push it out one more month.
Frequently Asked Questions
What is Complaint #12376148 about?
Complaint #12376148 was filed against Servicer Under Contract With Federal Student Aid regarding Student loan specifically about Dealing with your lender or servicer. It was received by the CFPB on 2025-03-07T12:00:00-05:00.
How did Servicer Under Contract With Federal Student Aid respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Servicer Under Contract With Federal Student Aid?
Yes, visit the Servicer Under Contract With Federal Student Aid company profile at readthecomplaint.com/company/servicer-under-contract-with-federal-student-aid to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.