Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #12359537
Complaint Overview
Complaint ID: 12359537
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Pennsylvania
ZIP Code: 190XX
Date Received: 2025-03-06T12:00:00-05:00
Date Sent to Company: 2025-03-06T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dear CFPB Team, I am writing to file a formal complaint against TransUnion, Equifax, Experian for failing to properly investigate inaccurate information reported on my credit report, despite my efforts to resolve this issue directly with them. On XX/XX/year>, I initially contacted TransUnion, Equifax, Experian in writing, providing detailed information and supporting documents to dispute inaccuracies on my credit report. Instead of investigating my dispute, TransUnion responded with stall letters, which did not address the concerns I raised. I attempted to follow up by calling their customer service department, but my calls have gone unanswered. This situation has caused me significant frustration and potential harm, as the inaccurate reporting affects my financial standing and creditworthiness. The issue involves fraudulent accounts, incorrect payment history, '' charge off accounts that are still reporting activities. I have attached all relevant supporting documents, including copies of my original dispute letter, TransUnion 's, Equifax, Experian 's response, and any evidence substantiating the inaccuracies and fraud on my credit report. I kindly request the CFPB to investigate this matter and hold TransUnion, Equifax, Experian accountable for its failure to comply with its obligation to conduct a reasonable investigation under the Fair Credit Reporting Act ( FCRA ). Additionally, I request guidance on any further steps I should take to protect my rights and resolve this issue. Than you
Frequently Asked Questions
What is Complaint #12359537 about?
Complaint #12359537 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-03-06T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.