Debt collection -- Communication tactics -- Complaint #12341222
Complaint Overview
Complaint ID: 12341222
Company: Enova International, INC.
Product: Debt collection
Sub-Product: I do not know
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Minnesota
ZIP Code: 55105
Date Received: 2025-03-05T12:00:00-05:00
Date Sent to Company: 2025-03-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
A group called XXXX XXXX XXXX keeps contacting me about a debt with NetCredit, but I believe it may be from a fake company. They've been using intimidating language with me ( claiming that " we'll have to report your non-response to our client and it won't look good for you '' among other things ), and calling me repeatedly from different numbers, such as XXXX, XXXX, XXXX, XXXX, and several others, often several times a day. They also did not give me any information about the debt in writing nor give me a chance to dispute it. At first, they seemed legitimate, so I gave them my information, but when I asked about their online portal so I could make payments online, they told me they don't have one and only operate over the phone. Now I'm scared I may have given my info to scammers, although no money has been taken out yet. I did pay them XXXX dollars through a credit card, but thus far no other money has been taken.
Frequently Asked Questions
What is Complaint #12341222 about?
Complaint #12341222 was filed against Enova International, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2025-03-05T12:00:00-05:00.
How did Enova International, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Enova International, INC.?
Yes, visit the Enova International, INC. company profile at readthecomplaint.com/company/enova-international-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.