Debt collection -- Communication tactics -- Complaint #12303700
Complaint Overview
Complaint ID: 12303700
Company: Ccs Financial Services, INC.
Product: Debt collection
Sub-Product: I do not know
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Massachusetts
ZIP Code: 02148
Date Received: 2025-03-03T12:00:00-05:00
Date Sent to Company: 2025-03-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am filing a formal complaint regarding ongoing harassment and illegal actions by this collection agency. Despite repeatedly informing them that I have never opened an account with any of the companies they claim I owe money to, they have continued to harass me with constant phone calls. I have explicitly asked them to stop contacting me, but they have ignored my requests, and their representatives have been aggressive and unprofessional, with one even using foul language. To make matters worse, I have recently discovered that they have reported this collection to my credit bureaus. This is an illegal action as I am not the person they are looking for. I demand that this information be removed from my credit report immediately, or I will be forced to involve legal counsel to resolve the matter.
Frequently Asked Questions
What is Complaint #12303700 about?
Complaint #12303700 was filed against Ccs Financial Services, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2025-03-03T12:00:00-05:00.
How did Ccs Financial Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Ccs Financial Services, INC.?
Yes, visit the Ccs Financial Services, INC. company profile at readthecomplaint.com/company/ccs-financial-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.