Payday loan, title loan, personal loan, or advance loan -- Problem when making payments -- Complaint #12289069
Huntington National Bank Loan Payment Issues Resolved with Non-Monetary Relief
Complaint Overview
Complaint ID: 12289069
Company: Huntington National Bank, The
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Installment loan
Issue: Problem when making payments
State: Louisiana
ZIP Code: 71446
Date Received: 2025-02-28T12:00:00-05:00
Date Sent to Company: 2025-03-03T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Referral
Risk Assessment
Risk Level: low
The issue was resolved with non-monetary relief, indicating a low risk of significant financial harm or legal repercussions.
Consumer Sentiment: neutral
Topics: Installment loan, Payment issues, Consumer banking
AI Analysis
CFPB complaint 12289069 was filed against HUNTINGTON NATIONAL BANK, THE regarding Payday loan, title loan, personal loan, or advance loan (Installment loan), specifically about "Problem when making payments". A consumer experienced issues making payments on an installment loan from Huntington National Bank in Louisiana, which was closed with non-monetary relief. The complaint was received on February 28, 2025 from Louisiana. The company responded with "Closed with non-monetary relief".
What You Should Do -- Consumer Action Plan
Consumers facing payment difficulties should proactively communicate with their lender to explore potential solutions and avoid default.
Legal Context & Consumer Protection Laws
This case falls under consumer protection laws related to loan servicing and payment processing.
Regulatory Insight
Lenders should have robust systems for handling payment issues and offering flexible solutions to avoid escalating complaints.
Resolution Likelihood
likely
State-Specific Consumer Protections
In Louisiana, consumers have recourse for loan servicing issues through regulatory bodies and legal frameworks.
Industry Comparison
Banks generally offer various loan products, and issues with payment processing can occur across the industry, often resolved through customer service or regulatory oversight.
Related Issues
Frequently Asked Questions
What is CFPB complaint 12289069 about?
CFPB complaint 12289069 involves Payday loan, title loan, personal loan, or advance loan (Installment loan). The consumer reported an issue with "Problem when making payments". This complaint was filed against HUNTINGTON NATIONAL BANK, THE on February 28, 2025.
Which company is complaint 12289069 filed against?
Complaint 12289069 was filed against HUNTINGTON NATIONAL BANK, THE. You can view all complaints against this company on their profile page at /company/huntington-national-bank-the.
What was the company's response to complaint 12289069?
HUNTINGTON NATIONAL BANK, THE responded with "Closed with non-monetary relief". The response was marked as timely by the CFPB.
When was complaint 12289069 filed?
Complaint 12289069 was received by the CFPB on February 28, 2025. It was sent to HUNTINGTON NATIONAL BANK, THE on March 3, 2025.
What state was complaint 12289069 filed from?
Complaint 12289069 was filed from Louisiana. You can view all complaints from this state at /state/LA.
Was the consumer satisfied with the resolution of complaint 12289069?
Dispute information is not available for complaint 12289069.
What product category is complaint 12289069 about?
Complaint 12289069 is categorized under "Payday loan, title loan, personal loan, or advance loan", specifically "Installment loan". This is one of the product categories tracked by the CFPB.
How was complaint 12289069 submitted?
Complaint 12289069 was submitted via Referral. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 12289069?
This case falls under consumer protection laws related to loan servicing and payment processing. This relates to a Payday loan, title loan, personal loan, or advance loan complaint against HUNTINGTON NATIONAL BANK, THE involving "Problem when making payments".
How likely is complaint 12289069 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with non-monetary relief". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 12289069?
This complaint is rated as low risk. The issue was resolved with non-monetary relief, indicating a low risk of significant financial harm or legal repercussions.
What regulatory actions apply to complaint 12289069?
Lenders should have robust systems for handling payment issues and offering flexible solutions to avoid escalating complaints. The CFPB tracks complaints like this one to identify patterns of misconduct across the Payday loan, title loan, personal loan, or advance loan industry.
What should the consumer do about complaint 12289069?
Consumers facing payment difficulties should proactively communicate with their lender to explore potential solutions and avoid default.
Are there state-specific protections for complaint 12289069?
In Louisiana, consumers have recourse for loan servicing issues through regulatory bodies and legal frameworks. This complaint was filed from Louisiana.
How does complaint 12289069 compare to industry norms?
Banks generally offer various loan products, and issues with payment processing can occur across the industry, often resolved through customer service or regulatory oversight.
What constitutes 'non-monetary relief' in the context of loan payment issues?
Non-monetary relief can include actions like waiving late fees, adjusting payment schedules, or providing credit counseling, rather than a direct refund or financial compensation.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.