Credit card -- Incorrect information on your report -- Complaint #12271841
TransUnion Accused of Reporting Incorrect Closed Account Status
Complaint Overview
Complaint ID: 12271841
Company: Transunion Intermediate Holdings, INC.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Texas
ZIP Code: 77469
Date Received: 2025-02-28T12:00:00-05:00
Date Sent to Company: 2025-02-28T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: medium
The incorrect reporting of an account status, especially for a closed account, can negatively impact a consumer's creditworthiness and ability to obtain future credit.
Consumer Sentiment: negative
Topics: Credit reporting, Account status, Credit card
AI Analysis
CFPB complaint 12271841 was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC. regarding Credit card (General-purpose credit card or charge card), specifically about "Incorrect information on your report". A consumer reported incorrect account status information on their credit report to TransUnion, which was closed with non-monetary relief. The complaint was received on February 28, 2025 from Texas. The company responded with "Closed with non-monetary relief".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports for accuracy and dispute any discrepancies with the credit bureaus and the furnisher of the information.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) mandates that credit reporting agencies and furnishers investigate disputes regarding the accuracy of information on a consumer's credit report.
Regulatory Insight
Furnishers must ensure the information they report to credit bureaus is accurate and investigate disputes promptly, as failure to do so can result in regulatory action.
Resolution Likelihood
mixed
State-Specific Consumer Protections
In Texas, consumers have rights under the FCRA to dispute inaccurate information on their credit reports, and state laws may offer additional protections.
Industry Comparison
Credit card companies and other financial institutions are frequently scrutinized for the accuracy of the information they report to credit bureaus.
Related Issues
Frequently Asked Questions
What is CFPB complaint 12271841 about?
CFPB complaint 12271841 involves Credit card (General-purpose credit card or charge card). The consumer reported an issue with "Incorrect information on your report", specifically "Account status incorrect". This complaint was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC. on February 28, 2025.
Which company is complaint 12271841 filed against?
Complaint 12271841 was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC.. You can view all complaints against this company on their profile page at /company/transunion-intermediate-holdings-inc.
What was the company's response to complaint 12271841?
TRANSUNION INTERMEDIATE HOLDINGS, INC. responded with "Closed with non-monetary relief". The response was marked as timely by the CFPB.
When was complaint 12271841 filed?
Complaint 12271841 was received by the CFPB on February 28, 2025. It was sent to TRANSUNION INTERMEDIATE HOLDINGS, INC. on February 28, 2025.
What state was complaint 12271841 filed from?
Complaint 12271841 was filed from Texas. You can view all complaints from this state at /state/TX.
Was the consumer satisfied with the resolution of complaint 12271841?
Dispute information is not available for complaint 12271841.
What product category is complaint 12271841 about?
Complaint 12271841 is categorized under "Credit card", specifically "General-purpose credit card or charge card". This is one of the product categories tracked by the CFPB.
How was complaint 12271841 submitted?
Complaint 12271841 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 12271841?
The Fair Credit Reporting Act (FCRA) mandates that credit reporting agencies and furnishers investigate disputes regarding the accuracy of information on a consumer's credit report. This relates to a Credit card complaint against TRANSUNION INTERMEDIATE HOLDINGS, INC. involving "Incorrect information on your report".
How likely is complaint 12271841 to be resolved?
Resolution likelihood: mixed. The company's current response is "Closed with non-monetary relief". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 12271841?
This complaint is rated as medium risk. The incorrect reporting of an account status, especially for a closed account, can negatively impact a consumer's creditworthiness and ability to obtain future credit.
What regulatory actions apply to complaint 12271841?
Furnishers must ensure the information they report to credit bureaus is accurate and investigate disputes promptly, as failure to do so can result in regulatory action. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit card industry.
What should the consumer do about complaint 12271841?
Consumers should regularly review their credit reports for accuracy and dispute any discrepancies with the credit bureaus and the furnisher of the information.
Are there state-specific protections for complaint 12271841?
In Texas, consumers have rights under the FCRA to dispute inaccurate information on their credit reports, and state laws may offer additional protections. This complaint was filed from Texas.
How does complaint 12271841 compare to industry norms?
Credit card companies and other financial institutions are frequently scrutinized for the accuracy of the information they report to credit bureaus.
What constitutes 'non-monetary relief' in the context of a closed credit card account dispute?
Non-monetary relief typically involves actions other than financial compensation, such as correcting inaccurate information on a credit report, updating account status, or providing an explanation for the discrepancy.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.