Debt collection -- Attempts to collect debt not owed -- Complaint #12270539
Complaint Overview
Complaint ID: 12270539
Company: Shepherd Outsourcing, LLC
Product: Debt collection
Sub-Product: I do not know
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: New Mexico
ZIP Code: 87106
Date Received: 2025-02-27T12:00:00-05:00
Date Sent to Company: 2025-03-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Today, XX/XX/year> at XXXX, I got another text from " Shepard Outsourcing '' about a debt that I do not have. I do not currently have debt, I have never had debt. This is not the first time I have received a text like this, however I do not recall when they started because I deleted the message each time since, again, I don't and have never had debt. They want me to call them or visit their website and have insisted on it multiple times, despite my lack of debt so I have made no attempt to do so.
Frequently Asked Questions
What is Complaint #12270539 about?
Complaint #12270539 was filed against Shepherd Outsourcing, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-02-27T12:00:00-05:00.
How did Shepherd Outsourcing, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Shepherd Outsourcing, LLC?
Yes, visit the Shepherd Outsourcing, LLC company profile at readthecomplaint.com/company/shepherd-outsourcing-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.