Credit card -- Trouble using your card -- Complaint #12269900
Complaint Overview
Complaint ID: 12269900
Company: Discover Bank
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Trouble using your card
Sub-Issue: Can't use card to make purchases
State: Missouri
ZIP Code: 654XX
Date Received: 2025-02-27T12:00:00-05:00
Date Sent to Company: 2025-04-03T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have credit in good standing with Discover Card company. My wife has a card in her own name in which she negotiated a settlement with the card company. Discover sent back a letter saying that they would cancel any other cards even if they have joint credit. My card is mine alone and yet they canceled it regardless of my good standing. My card is not affiliated to my wife. Therefore, they should not be discontinuing my use of the card which has always been in good standing.
Frequently Asked Questions
What is Complaint #12269900 about?
Complaint #12269900 was filed against Discover Bank regarding Credit card specifically about Trouble using your card. It was received by the CFPB on 2025-02-27T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.