Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12268480
Credit Report Shows Incorrect Account Status
Complaint Overview
Complaint ID: 12268480
Company: Self Financial INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Georgia
ZIP Code: 30213
Date Received: 2025-02-28T12:00:00-05:00
Date Sent to Company: 2025-03-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The risk is low as the issue pertains to a single incorrect data point on a credit report, which is typically correctable.
Consumer Sentiment: neutral
Topics: Credit reporting, Incorrect information, Account status
AI Analysis
CFPB complaint 12268480 was filed against Self Financial Inc. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect account status information on their credit report to Self Financial Inc., which was closed with an explanation. The complaint was received on February 28, 2025 from Georgia. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information with the credit bureau and the reporting company.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies and furnishers to ensure the accuracy of consumer report information.
Regulatory Insight
Furnishers must investigate disputes of inaccurate information and correct or delete it if found to be inaccurate.
Resolution Likelihood
likely
State-Specific Consumer Protections
The consumer is located in Georgia, and state laws may offer additional protections or avenues for dispute resolution.
Industry Comparison
This is a common issue across the credit reporting industry, with many consumers experiencing errors on their reports.
Similar Complaint Patterns
Complaints regarding incorrect account status on credit reports are common. This often involves issues like accounts being reported as delinquent when they are current, closed accounts appearing as open, or incorrect balances. These errors can significantly impact a consumer's credit score and ability to obtain credit.
Related Issues
Frequently Asked Questions
What is CFPB complaint 12268480 about?
CFPB complaint 12268480 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account status incorrect". This complaint was filed against Self Financial Inc. on February 28, 2025.
Which company is complaint 12268480 filed against?
Complaint 12268480 was filed against Self Financial Inc.. You can view all complaints against this company on their profile page at /company/self-financial-inc.
What was the company's response to complaint 12268480?
Self Financial Inc. responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 12268480 filed?
Complaint 12268480 was received by the CFPB on February 28, 2025. It was sent to Self Financial Inc. on March 19, 2025.
What state was complaint 12268480 filed from?
Complaint 12268480 was filed from Georgia. You can view all complaints from this state at /state/GA.
Was the consumer satisfied with the resolution of complaint 12268480?
Dispute information is not available for complaint 12268480.
What product category is complaint 12268480 about?
Complaint 12268480 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 12268480 submitted?
Complaint 12268480 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 12268480?
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies and furnishers to ensure the accuracy of consumer report information. This relates to a Credit reporting or other personal consumer reports complaint against Self Financial Inc. involving "Incorrect information on your report".
How likely is complaint 12268480 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 12268480?
This complaint is rated as low risk. The risk is low as the issue pertains to a single incorrect data point on a credit report, which is typically correctable.
What regulatory actions apply to complaint 12268480?
Furnishers must investigate disputes of inaccurate information and correct or delete it if found to be inaccurate. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 12268480?
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information with the credit bureau and the reporting company.
Are there state-specific protections for complaint 12268480?
The consumer is located in Georgia, and state laws may offer additional protections or avenues for dispute resolution. This complaint was filed from Georgia.
How does complaint 12268480 compare to industry norms?
This is a common issue across the credit reporting industry, with many consumers experiencing errors on their reports.
What is the typical timeframe for a credit reporting dispute to be resolved?
Under the FCRA, furnishers generally have 30 days to investigate and respond to a dispute, with an extension to 45 days if the dispute is filed close to the end of a reporting cycle.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.