Credit card -- Problem with a purchase shown on your statement -- Complaint #12198063
Complaint Overview
Complaint ID: 12198063
Company: Atlanticus Services Corporation
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Credit card company isn't resolving a dispute about a purchase on your statement
State: Oklahoma
ZIP Code: 746XX
Date Received: 2025-02-24T12:00:00-05:00
Date Sent to Company: 2025-02-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
XXXX placed a XXXX $ hold on XXXX, RELEASED XXXX. XXXX XXXX refuses to put the XXXX $ back in towards my account.I have called, just computer screen readers. I have emailed, NO response at all. They are a completely dishonest company.
Frequently Asked Questions
What is Complaint #12198063 about?
Complaint #12198063 was filed against Atlanticus Services Corporation regarding Credit card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2025-02-24T12:00:00-05:00.
How did Atlanticus Services Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Atlanticus Services Corporation?
Yes, visit the Atlanticus Services Corporation company profile at readthecomplaint.com/company/atlanticus-services-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.