Credit card -- Other features, terms, or problems -- Complaint #12179020
Complaint Overview
Complaint ID: 12179020
Company: TD Bank US Holding Company
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Problem with cash advances
State: Florida
ZIP Code: 335XX
Date Received: 2025-02-22T12:00:00-05:00
Date Sent to Company: 2025-02-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
TD bank refused to process a XXXX XXXX cash advance. They are required to do this in agreement with credit cards even though I am not a customer of TD bank. XXXX XXXX XXXX XXXX, XXXX XXXX, FL XXXX At XXXXXXXX XXXX on XX/XX/year>. Female at first desk on the left after entrance.
Frequently Asked Questions
What is Complaint #12179020 about?
Complaint #12179020 was filed against TD Bank US Holding Company regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2025-02-22T12:00:00-05:00.
How did TD Bank US Holding Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against TD Bank US Holding Company?
Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.