Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12178640
Complaint Overview
Complaint ID: 12178640
Company: Lexisnexis
Product: Credit reporting or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Incorrect information on your report
Sub-Issue: Public record information inaccurate
State: North Carolina
ZIP Code: 278XX
Date Received: 2025-02-21T12:00:00-05:00
Date Sent to Company: 2025-02-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to formally request the method of reinvestigation that was used to verify the accuracy of the motor vehicle records associated with my name, XXXX XXXX XXXX, under the following case numbers : XXXX XXXX XXXX XXXX XXXX XXXX These records include traffic violations and auto accident reports originating from XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Under the Fair Credit Reporting Act ( FCRA ) 15 U.S.C. 1681i ( a ) ( 7 ), I have the legal right to request the method by which LexisNexis conducted its reinvestigation, and you are required to provide this information within 15 days. Request for Method of Reinvestigation In compliance with 15 U.S.C. 1681i ( a ) ( 7 ), I demand that LexisNexis provide : The name and contact information of the entity that provided the verification. A detailed explanation of the specific method LexisNexis used to verify the accuracy of the traffic violations and accident records. Copies of any documentation, correspondence, or records used in the reinvestigation process to confirm that these records are accurate and belong to me. If LexisNexis can not verify the information with proper documentation, then under FCRA 15 U.S.C. 1681i ( a ) ( 5 ), you are required to immediately remove these inaccurate violations and auto accident records from my motor vehicle report. Legal Consequences for Noncompliance Failure to respond within 15 days will result in LexisNexis being in violation of multiple sections of the FCRA, including : 15 U.S.C. 1681i ( a ) ( 7 ) Failure to provide the method of reinvestigation upon request. 15 U.S.C. 1681i ( a ) ( 1 ) ( A ) Failure to conduct a reasonable reinvestigation of disputed information. 15 U.S.C. 1681e ( b ) Failure to ensure maximum possible accuracy in reporting consumer information. 15 U.S.C. 1681n & 1681o Willful or negligent noncompliance with the FCRA, which subjects LexisNexis to civil liability for damages. Next Steps If LexisNexis Fails to Comply If LexisNexis does not provide the requested information within 15 days, I will take the following actions : File a complaint with the the Federal Trade Commission ( FTC ) for noncompliance with the FCRA. File a complaint with my states Attorney Generals office regarding LexisNexis failure to properly investigate disputes. Pursue legal action in federal court for failure to conduct a reasonable reinvestigation and failure to ensure maximum possible accuracy. Demand the immediate removal of the disputed traffic violations and auto accident records from my motor vehicle report. This letter serves as a formal demand for compliance with federal law. Please respond within 15 days from the date of receipt. If LexisNexis can not provide proper verification, these records must be expeditiously deleted from my report. Sincerely, XXXX XXXX XXXX XXXX XXXX, NC XXXX XXXX
Frequently Asked Questions
What is Complaint #12178640 about?
Complaint #12178640 was filed against Lexisnexis regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-02-21T12:00:00-05:00.
How did Lexisnexis respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Lexisnexis?
Yes, visit the Lexisnexis company profile at readthecomplaint.com/company/lexisnexis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.