Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12171858
Complaint Overview
Complaint ID: 12171858
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: Massachusetts
ZIP Code: 02169
Date Received: 2025-02-21T12:00:00-05:00
Date Sent to Company: 2025-02-21T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This account has been paid off and closed, but it continues to impact my credit score negatively. I believe it may be in violation of the Fair Credit Reporting Act, as I understand that closed accounts should not be reported indefinitely. I have already attempted to resolve this issue by disputing it with the credit reporting agencies, but I have not received a satisfactory resolution. I kindly request your guidance and assistance in this matter. I have attached any relevant documentation, including proof of payment and closure, for your review.
Frequently Asked Questions
What is Complaint #12171858 about?
Complaint #12171858 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-02-21T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.