Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #12158196
Complaint Overview
Complaint ID: 12158196
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Investigation took more than 30 days
State: Ohio
ZIP Code: 452XX
Date Received: 2025-02-20T12:00:00-05:00
Date Sent to Company: 2025-02-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian XXXX XXXX XXXX XXXX, TX XXXX Subject : Dispute of Inaccurate Information Under FCRA Section 605B Dear Experian Dispute Department, Account # 6 XXXX XXXX XXXX I am writing to formally dispute inaccurate information on my credit report under the Fair Credit Reporting Act ( FCRA ) Section 605B [ 15 U.S.C. 1681c-2 ]. This section provides identity theft victims with the right to block fraudulent information from their credit files. I have been a victim of identity theft, and as a result, my credit report contains fraudulent accounts that I did not open. In accordance with FCRA Section 605B, I am requesting that Experian block and remove the following fraudulent items from my credit report. Under FCRA Section 605B, Experian is required to block this fraudulent information within four business days of receiving this request. I expect written confirmation once the fraudulent accounts have been removed from my credit file. Please send me an updated copy of my credit report reflecting these changes. If you require any additional information, feel free to contact me in writing. Thank you for your prompt attention to this matter. Sincerely, [ Your Name ]
Frequently Asked Questions
What is Complaint #12158196 about?
Complaint #12158196 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-02-20T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.