Checking or savings account -- Managing an account -- Complaint #12128251
Complaint Overview
Complaint ID: 12128251
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Minnesota
ZIP Code: 553XX
Date Received: 2025-02-18T12:00:00-05:00
Date Sent to Company: 2025-02-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Since initiating direct deposit falls XXXX there have been four different unauthorized charges if {$30.00} XXXX. I hav we also had a large increase in spam calls. I went from getting XXXX or less spam calls to XXXX plus day. Considering the fact that I am on the national transplant list, I can not ignore calls and miss the appointments sssociated with them or i lose my place on the list. I've also had problems with mobile deposits being held longer than need be. The last mobile deposit of {$180.00} XXXX th American XXXX Fund was transferred in on XX/XX/year>. XX/XX/year>, half of my deposit was available ( {$92.00} ). I have been keeping an eye on my account wat c hing gor the remaining portion but as of today it has not been released. Each day I have contacted customer service regarding my deposit and when it would release. I have been given inaccurate information ststing that would have my deposit available the following day. This has yet to happen. I have experienced inappropriate Ianguage toward me and have been hung up on in two separate occasions. Having major health issues, I have to keep up my health insurance policy which was due XX/XX/year>. I have explained this to each representative ive spoken with and have been promised escalation of the situation, but when I call again nobody seems to know about it.
Frequently Asked Questions
What is Complaint #12128251 about?
Complaint #12128251 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-02-18T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.