Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #12127969
Complaint Overview
Complaint ID: 12127969
Company: Synovus Bank
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Money was taken from your account on the wrong day or for the wrong amount
State: Georgia
ZIP Code: XXXXX
Date Received: 2025-02-18T12:00:00-05:00
Date Sent to Company: 2025-02-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Somebody used my debit card online on a website called " XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX without my permission from my Synovus Checking account ending in XXXX on XX/XX/year>. The total that was debited from my checking account was {$100.00}. I disputed the transaction with Synovus Bank, and they submitted the dispute last week.
Frequently Asked Questions
What is Complaint #12127969 about?
Complaint #12127969 was filed against Synovus Bank regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2025-02-18T12:00:00-05:00.
How did Synovus Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Synovus Bank?
Yes, visit the Synovus Bank company profile at readthecomplaint.com/company/synovus-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.