Vehicle loan or lease -- Getting a loan or lease -- Complaint #12127661
Complaint Overview
Complaint ID: 12127661
Company: Truist Financial Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Getting a loan or lease
Sub-Issue: High-pressure sales tactics
State: Virginia
ZIP Code: 229XX
Date Received: 2025-02-18T12:00:00-05:00
Date Sent to Company: 2025-02-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to formally complain about a deceptive and unfair car loan agreement facilitated by [ Dealership/Lender Name ] on [ Purchase Date ]. Despite my excellent credit score of XXXX, I was subjected to an interest rate far above what is typical for my credit profile. Upon reviewing my contract and comparing offers from other lenders, it has become clear that the terms I was presented do not reflect fair market conditions or transparent lending practices. Specifically : The loan 's Annual Percentage Rate ( APR ) was disproportionately high compared to rates I qualify for based on my credit score. No reasonable explanation or justification for the inflated rate was provided at the time of signing. This situation has caused significant financial strain and undermines trust in XXXX XXXX XXXX XXXXXXXX, VA. I believe these actions may constitute predatory lending in violation of consumer protection laws.
Frequently Asked Questions
What is Complaint #12127661 about?
Complaint #12127661 was filed against Truist Financial Corporation regarding Vehicle loan or lease specifically about Getting a loan or lease. It was received by the CFPB on 2025-02-18T12:00:00-05:00.
How did Truist Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Truist Financial Corporation?
Yes, visit the Truist Financial Corporation company profile at readthecomplaint.com/company/truist-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.