Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12113394
Complaint Overview
Complaint ID: 12113394
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: Texas
ZIP Code: 782XX
Date Received: 2025-02-17T12:00:00-05:00
Date Sent to Company: 2025-02-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX, TX XXXX XX/XX/2025 Experian XXXX XXXX XXXX XXXX, TX XXXX Subject : Dispute of Incorrectly Reported Collection Account Dear Experian, I am writing to dispute an inaccurately reported collection account on my credit report. The details of the account are as follows : XXXX XXXX XXXX XXXX This account was previously removed from my credit report due to inaccuracy. Its reappearance violates the Fair Credit Reporting Act, specifically Section XXXX ( a ) ( XXXX ) ( B ), which prohibits the reinsertion of previously deleted information without proper verification. I request that you investigate this matter and remove the incorrect information from my credit report. Please inform me of the results of your investigation and provide a copy of my updated credit report. Thank you for your prompt attention to this matter. Sincerely, [ Your Signature ] XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #12113394 about?
Complaint #12113394 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-02-17T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.