Checking or savings account -- Managing an account -- Complaint #12113326
Complaint Overview
Complaint ID: 12113326
Company: Zions Bancorporation
Product: Checking or savings account
Sub-Product: CD (Certificate of Deposit)
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: Nevada
ZIP Code: 89156
Date Received: 2025-02-17T12:00:00-05:00
Date Sent to Company: 2025-02-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
When I was born my XXXX XXXXr maybe XXXX XXXX opened up a CD account for me in my name XXXX XXXX XXXX for me to open up when I was XXXX. When I became as of age I was told that there was nothing on my credit report and nothing under my name with this savings account linked to it and that if there have been it had already been distinguished coming to find out for my family down the line that the account had been closed we had a different family member with no permission or knowledge from myself.
Frequently Asked Questions
What is Complaint #12113326 about?
Complaint #12113326 was filed against Zions Bancorporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-02-17T12:00:00-05:00.
How did Zions Bancorporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Zions Bancorporation?
Yes, visit the Zions Bancorporation company profile at readthecomplaint.com/company/zions-bancorporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.