Credit card -- Getting a credit card -- Complaint #12100390
Complaint Overview
Complaint ID: 12100390
Company: Wells Fargo & Company
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened without my consent or knowledge
State: California
ZIP Code: 94040
Date Received: 2025-02-16T12:00:00-05:00
Date Sent to Company: 2025-02-16T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
A Wells Fargo credit card account was opened under my name without my knowledge or permission. I found out about this when the collection company reached out to me requesting a $ XXXX debt to be paid off. This account was opened in XX/XX/year> and closed in XX/XX/year>, and the $ XXXX balance was spent in the first 3 months, which is deemed as suspicious behavior. During this time, I have never received a statement or phone call from Wells Fargo that I have this credit card under my name that needs to be paid monthly.
Frequently Asked Questions
What is Complaint #12100390 about?
Complaint #12100390 was filed against Wells Fargo & Company regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2025-02-16T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.