Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #12099803
Complaint Overview
Complaint ID: 12099803
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Pennsylvania
ZIP Code: 19023
Date Received: 2025-02-16T12:00:00-05:00
Date Sent to Company: 2025-02-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to formally dispute the information reported on my credit report in light of the recent lawsuit involving Experian, which I came across in my research. I believe the information in question has had a significantly negative impact on my creditworthiness, potentially hurting my chances at securing credit. As part of my efforts to improve my credit standing, I previously submitted a dispute regarding certain accounts listed on my credit report. However, I received a response stating that the accounts were verified, despite my belief that they may not accurately reflect my credit history. After reviewing the lawsuit involving Experian, I feel that the verification process may have been flawed or incomplete, leading to these accounts being incorrectly reported. Given the negative impact these accounts have had on my credit score and financial opportunities, I am requesting that these accounts be removed from my credit report as soon as possible. I believe that the verification process in question may not have been fully compliant with the standards set forth by the law, and therefore, I am requesting that the CFPB intervene and assist in ensuring the accuracy of my credit report. Thank you for your attention to this important issue. I look forward to hearing from you soon. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #12099803 about?
Complaint #12099803 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-02-16T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.