Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12094472
Complaint Overview
Complaint ID: 12094472
Company: Capital One Financial Corporation
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Minnesota
ZIP Code: 553XX
Date Received: 2025-02-15T12:00:00-05:00
Date Sent to Company: 2025-02-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX I recieved a collection notice to pay settlement in the amount of {$1100.00} to XXXX XXXX XXXX on behalf of Capital One. I rendered the payment in the form of two payments ; XX/XX/XXXX in the amount of {$600.00} and remainder balance of {$510.00} on XX/XX/XXXX. I was informed by XXXX XXXXXXXX XXXX that once the payments cleared- Capital One would update my credit report with all three bureaus showing a balance of {$0.00}. Attachments supporting information are below
Frequently Asked Questions
What is Complaint #12094472 about?
Complaint #12094472 was filed against Capital One Financial Corporation regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-02-15T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.