Debt collection -- Attempts to collect debt not owed -- Complaint #12094220
Complaint Overview
Complaint ID: 12094220
Company: Novea Portfolio Management LLC
Product: Debt collection
Sub-Product: Payday loan debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: California
ZIP Code: 91352
Date Received: 2025-02-15T12:00:00-05:00
Date Sent to Company: 2025-03-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have never used a XXXX XXXX XXXX service in my entire life. The company address that says I owe them hired a XXXX party to collect a fake debt so they can just take my money. I am a victim of identity theft and fraud. Currently being targeted by scams. I have a perfect credit score and have never missed a payment in my life. See the attachment for dates and more info.
Frequently Asked Questions
What is Complaint #12094220 about?
Complaint #12094220 was filed against Novea Portfolio Management LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-02-15T12:00:00-05:00.
How did Novea Portfolio Management LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Novea Portfolio Management LLC?
Yes, visit the Novea Portfolio Management LLC company profile at readthecomplaint.com/company/novea-portfolio-management-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.