Student loan -- Improper use of your report -- Complaint #12088669
Complaint Overview
Complaint ID: 12088669
Company: Servicer Under Contract With Federal Student Aid
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Kentucky
ZIP Code: 409XX
Date Received: 2025-02-14T12:00:00-05:00
Date Sent to Company: 2025-02-14T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX, an unauthorized third party potentially accessed my data at the Department of Education that is protected by FERPA and the Privacy Act of 1974. There are multiple news agencies that have reported on this so the information on what happened is readily available.
Frequently Asked Questions
What is Complaint #12088669 about?
Complaint #12088669 was filed against Servicer Under Contract With Federal Student Aid regarding Student loan specifically about Improper use of your report. It was received by the CFPB on 2025-02-14T12:00:00-05:00.
How did Servicer Under Contract With Federal Student Aid respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Servicer Under Contract With Federal Student Aid?
Yes, visit the Servicer Under Contract With Federal Student Aid company profile at readthecomplaint.com/company/servicer-under-contract-with-federal-student-aid to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.