Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #12075562
Complaint Overview
Complaint ID: 12075562
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Florida
ZIP Code: 32301
Date Received: 2025-02-13T12:00:00-05:00
Date Sent to Company: 2025-02-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My complaint is with Experian, Transunion, and Equifax. I disputed several closed and paid accounts on my credit report yet the reports are still showing as potentially negative after being paid and full. This is not fair to my credit rating or report after paying these account off. I also disputed addresses and my name correction and it is still showing wrong on my report as well the address there were supposed to be removed. Most of my closed accounts were due to National Disasters, and from the Pandemic. We have experienced hurricane every year. These disputes have been requested more than one time. This is not fair credit reporting, when a consumer has cleared the debt but it can still remain on the credit report as a negative impact. On the Transunion report it is still showing a closed and paid and full account for from XXXX XXXX for a XXXX XXXX XXXX, and balance of {$740.00} that is incorrect that account is paid and full. I have uploaded the document showing where that account is paid and full.
Frequently Asked Questions
What is Complaint #12075562 about?
Complaint #12075562 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-02-13T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.