Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12068539
Complaint Overview
Complaint ID: 12068539
Company: TD Bank US Holding Company
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: New Jersey
ZIP Code: 075XX
Date Received: 2025-02-11T12:00:00-05:00
Date Sent to Company: 2025-02-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
To : Consumer Financial Protection Bureau XXXX : Dispute of Hard Inquiry on Credit Report Dear CFPB, I am writing to dispute an hard inquiry that appears on my credit report. The inquiry in question is from TD Bank and was made on XX/XX/year>. I believe this inquiry is incorrect and should be removed from my report. I disputed it with TD Bank and they resolved it in my favor however until now that inquiry still appears in my credit report. I contacted XXXX as well but they said they haven't received any TD Bank request to delete that hard inquiry. I tried to explain and provide the letter I got from TD Bank but they explained me that they have to receive the deletion request from the financial institution ( in this case TD Bank ), so right now, TD Bank says they requested to delete the hard inquiry to XXXX and XXXX says they haven't received anything from TD Bank. In accordance with the Fair Credit Reporting Act ( FCRA ), I am requesting that this inquiry be investigated and corrected as soon as possible. I have attached a copy of my credit report with the inquiry circled ( page XXXX ) and supporting documents that show why this inquiry is incorrect. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely XXXX
Frequently Asked Questions
What is Complaint #12068539 about?
Complaint #12068539 was filed against TD Bank US Holding Company regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-02-11T12:00:00-05:00.
How did TD Bank US Holding Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against TD Bank US Holding Company?
Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.