Debt collection -- Written notification about debt -- Complaint #12025832
Complaint Overview
Complaint ID: 12025832
Company: Colony Brands, INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Tennessee
ZIP Code: 37042
Date Received: 2025-02-10T12:00:00-05:00
Date Sent to Company: 2025-02-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I was told XXXX XXXX has my account. Whoever has it needs to send me a LETTER OF DEBT VALIDATION or remove collection from account. How do I know the collection is mine. If Montgomery Ward still has the account which was their response I need the LETTER OF DEBT VALIDATION within 30 days or it needs to be removed. Or I will contact a lawyer to have it removed.
Frequently Asked Questions
What is Complaint #12025832 about?
Complaint #12025832 was filed against Colony Brands, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2025-02-10T12:00:00-05:00.
How did Colony Brands, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Colony Brands, INC.?
Yes, visit the Colony Brands, INC. company profile at readthecomplaint.com/company/colony-brands-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.