Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12010692
Complaint Overview
Complaint ID: 12010692
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Tennessee
ZIP Code: 38127
Date Received: 2025-02-09T12:00:00-05:00
Date Sent to Company: 2025-02-09T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Subject : Dispute of Inaccurate Reporting for XXXX XXXX Account Request for Investigation and Deletion Dear Equifax Representative, I am writing to dispute the inaccurate and inconsistent reporting of my XXXXXXXX XXXX account as reflected on my credit reports. The errors outlined below violate provisions of the Fair Credit Reporting Act ( FCRA ), and I am requesting an immediate investigation. If the errors can not be validated or corrected, I am requesting the deletion of this account from my credit reports. Disputed Account Details Creditor Name : XXXXXXXX XXXX Account Number : [ XXXX ] Balance : {$2200.00} Credit Limit : {$2500.00} ( XXXX )/ {$0.00} ( Equifax ) Payment Status : Late 120 Days Discrepancies Identified : Credit limit, payment history, and closure reason Inaccuracies and FCRA Violations 1. Incorrect Credit Limit Reporting ( Violation of FCRA 623 ( a ) ( 1 ) ) Equifax reports a credit limit of {$0.00}, while XXXX and XXXX correctly report a limit of {$2500.00}. This discrepancy results in an inflated credit utilization ratio, significantly harming my credit score. Requested Action : Correct the credit limit to reflect the accurate limit of {$2500.00} or remove the account if validation can not be provided. 2. Inconsistent Late Payment Reporting ( Violation of FCRA 623 ( a ) ( 1 ) ) The payment history reflects conflicting reports of late payments across the bureaus, making it clear that the information is unreliable and inaccurate : XX/XX/XXXX : XXXX : 90 days late XXXX : 120 days late Equifax : 90 days late XX/XX/XXXX : XXXX : 60 days late XXXX : 90 days late Equifax : 60 days late These discrepancies misrepresent my payment history and violate accurate reporting guidelines under the FCRA. Requested Action : Verify and correct the inconsistent late payment history. If verification fails, delete the account from my credit report. 3. Conflicting Closure Reasons ( Violation of FCRA 623 ( a ) ( 1 ) ) XXXX lists the reason for closure as canceled by the credit grantor, while XXXX states that it was closed due to inactivity, and Equifax includes both reasons inconsistently. The lack of a clear and consistent explanation for the accounts closure misleads lenders and violates proper reporting guidelines. Requested Action : Provide the correct and consistent closure reason across all bureaus. If the correct reason can not be verified, delete the account. 4. Potential Reporting of Obsolete Late Payments ( Violation of FCRA 605 ( a ) ) If any late payments exceed the 7-year limit from the original delinquency date, they should be immediately removed as they violate the time limits set under FCRA 605 ( a ). Requested Action : Review the payment history and remove any late payments older than seven years. CFPB Legal Precedent and Additional Considerations Both Equifax and XXXX have been subject to recent legal actions by the Consumer Financial Protection Bureau ( CFPB ) for repeated failures in accurate credit reporting and dispute resolution processes. The CFPBs XX/XX/XXXX lawsuit highlights violations involving incorrect information and the failure to properly investigate consumer disputes. In light of this legal precedent, I expect strict adherence to the FCRA and a thorough investigation of my dispute. Requested Actions 1. Immediate Correction of Credit Limit : Correct Equifaxs credit limit entry to {$2500.00} or delete the account if validation fails. 2. Correction of Late Payment Inconsistencies : Verify the reported late payments and correct the discrepancies, or delete the account if verification can not be completed. 3. Consistent Closure Reason : Ensure the closure reason is consistent and accurately reflects the nature of the accounts closure. 4. Review of Time-Barred Late Payments : Remove any late payments older than seven years from the original delinquency date. 5. Confirmation of Resolution : Provide written confirmation of the outcome within the 30-day period as required by FCRA 611 ( a ). Supporting Documentation Copy of credit reports highlighting the errors Drivers License Social Security Card Failure to correct or remove the inaccurate information within the legally required timeframe may result in further escalation through the CFPB or legal action. Thank you for your prompt attention to this matter. Sincerely, XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #12010692 about?
Complaint #12010692 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-02-09T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.