Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #12010647
Complaint Overview
Complaint ID: 12010647
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: California
ZIP Code: 91101
Date Received: 2025-02-09T12:00:00-05:00
Date Sent to Company: 2025-02-09T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Re : CFPB enforcement action filed XX/XX/XXXX against Equifax for failing to conduct adequate investigations of disputed and reinserted information in credit reports due to Identity theft. Due to the recent CFPB enforcement action filed against EQUIFAX on XX/XX/XXXX. I insist you conduct an investigation as you are required By the FCRA Law I will explicitly say do not accept the findings of the furnishers Who do not provide thorough results of their investigation, I am requesting that you provide to me in exact detail via XXXX mail and Not through your online portal. I am the victim of the XXXX EQUIFAX data breach, which compromised my personal information, This CFPB complaint has Been filed to request pursuant to FCRA $ 605B ( 15 U.S.C. $ 1681c-2 ) that you, the EQUIFAX Credit reporting agency , block information appearing on my consumer credit report within 4 business days of you receiving this complaint. This inaccurate unauthorized fraudulent account XXXX was previously disputed, blocked & deleted, then reinserted and is the Result of fraud and identity theft. 1. ) Identity Theft. XXXX Account Number : no account # was reported. Please perminately block, remove this inaccurate acct from my credit report. Failure to respond satisfactorily will result in legal action against your Agency.
Frequently Asked Questions
What is Complaint #12010647 about?
Complaint #12010647 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-02-09T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.