Debt collection -- Attempts to collect debt not owed -- Complaint #12010600
Complaint Overview
Complaint ID: 12010600
Company: Credit Acceptance Corporation
Product: Debt collection
Sub-Product: Auto debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Michigan
ZIP Code: 48228
Date Received: 2025-02-09T12:00:00-05:00
Date Sent to Company: 2025-02-09T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Someone created an auto loan account with Credit Acceptance without my knowledge using my social security number. Ive disputed this account multiple times, Ive contacted the company & nothing was resolved since XXXXThis is not my account & I would like for it to be removed.
Frequently Asked Questions
What is Complaint #12010600 about?
Complaint #12010600 was filed against Credit Acceptance Corporation regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-02-09T12:00:00-05:00.
How did Credit Acceptance Corporation respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Credit Acceptance Corporation?
Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.