Credit card -- Advertising and marketing, including promotional offers -- Complaint #12010443
Complaint Overview
Complaint ID: 12010443
Company: Credit Karma, LLC
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Advertising and marketing, including promotional offers
Sub-Issue: Didn't receive advertised or promotional terms
State: Nevada
ZIP Code: 89081
Date Received: 2025-02-09T12:00:00-05:00
Date Sent to Company: 2025-02-09T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to express my concerns about potentially misleading advertising practices related to credit card offers on your platform. Specifically, I am concerned about the use of terms like " guaranteed approval '' or the suggestion of a " {$50.00} XXXX card '' as an incentive to apply for certain credit cards. I believe these promotions XXXX be misleading, as they XXXX lead consumers to believe they are guaranteed approval or that they will receive a XXXX card regardless of approval status, which XXXX not be the case. I have attached copies of all my denied credit applications. These were all credit karma guarantee approval. I have yet to receive any allocated funds.
Frequently Asked Questions
What is Complaint #12010443 about?
Complaint #12010443 was filed against Credit Karma, LLC regarding Credit card specifically about Advertising and marketing, including promotional offers. It was received by the CFPB on 2025-02-09T12:00:00-05:00.
How did Credit Karma, LLC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Credit Karma, LLC?
Yes, visit the Credit Karma, LLC company profile at readthecomplaint.com/company/credit-karma-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.