Student loan -- Dealing with your lender or servicer -- Complaint #12009680
Complaint Overview
Complaint ID: 12009680
Company: Servicer Under Contract With Federal Student Aid
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Dealing with your lender or servicer
Sub-Issue: Problem with customer service
State: Georgia
ZIP Code: 30043
Date Received: 2025-02-09T12:00:00-05:00
Date Sent to Company: 2025-02-09T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am submitting this formal complaint and demand for immediate student loan forgiveness due to the violation of my rights under the Family Educational Rights and Privacy Act ( FERPA ) by the U.S. Department of Education ( DOE ) and its unauthorized association with the Department of Government Efficiency ( DOGE ), led by XXXX XXXX. As recent reports indicate, DOGE has unlawfully accessed student loan records, compromising sensitive borrower information, including mine. As a federal student loan borrower, I have the right to privacy regarding my educational and financial records. The unlawful access and potential misuse of my student loan data constitute a serious violation of FERPA. This breach has eroded my trust in the integrity of federal student loan management and has created significant risks, including identity theft, unauthorized loan modifications, and financial harm. Given the egregious nature of this breach, I formally demand that the CFPB take the following immediate actions : XXXX. Full discharge and forgiveness of my federal student loans due to the governments failure to protect my data. XXXX. A formal confirmation of whether my records were accessed or compromised. XXXX. A full report on how my data has been handled during this breach. XXXX. Immediate enforcement actions against those responsible for this violation. This FERPA violation constitutes gross negligence by the Department of Education and DOGE, directly impacting my financial and personal security. Due to the governments failure to safeguard my data, I am no longer obligated to repay these loans and demand full forgiveness. Please confirm receipt of this demand and provide a timeline for loan forgiveness and resolution. I expect swift action on this matter and will pursue further legal avenues if necessary.
Frequently Asked Questions
What is Complaint #12009680 about?
Complaint #12009680 was filed against Servicer Under Contract With Federal Student Aid regarding Student loan specifically about Dealing with your lender or servicer. It was received by the CFPB on 2025-02-09T12:00:00-05:00.
How did Servicer Under Contract With Federal Student Aid respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Servicer Under Contract With Federal Student Aid?
Yes, visit the Servicer Under Contract With Federal Student Aid company profile at readthecomplaint.com/company/servicer-under-contract-with-federal-student-aid to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.