Debt or credit management -- Problem with customer service -- Complaint #12003509
Complaint Overview
Complaint ID: 12003509
Company: Navy Federal Credit Union
Product: Debt or credit management
Sub-Product: Debt settlement
Issue: Problem with customer service
State: Louisiana
ZIP Code: 714XX
Date Received: 2025-02-08T12:00:00-05:00
Date Sent to Company: 2025-02-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This is in my credit report and this company closed my account and got a write off I never received a 1099c and u can not report taxable income on a credit report I asked that this please be removed I disputed it several times and no luck
Frequently Asked Questions
What is Complaint #12003509 about?
Complaint #12003509 was filed against Navy Federal Credit Union regarding Debt or credit management specifically about Problem with customer service. It was received by the CFPB on 2025-02-08T12:00:00-05:00.
How did Navy Federal Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt or credit management) and describe your issue in detail.
Can I see other complaints against Navy Federal Credit Union?
Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.