Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #12003131
Complaint Overview
Complaint ID: 12003131
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Credit inquiries on your report that you don't recognize
State: Pennsylvania
ZIP Code: 19144
Date Received: 2025-02-08T12:00:00-05:00
Date Sent to Company: 2025-02-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing this letter as a follow-up to my previous dispute submitted on XX/XX/2025. While I acknowledge that some unauthorized hard inquiries have been successfully removed, I am beyond frustrated that one single inquiry remains unresolved. This specific inquiry was included in the FTC Identity Theft Report I submitted along with my CFPB complaint. If your agency was able to delete the XXXX other unauthorized inquiries based on the same documentation, there is absolutely no justification for leaving this one behind. I never allowed or gave permission for this inquiryit is just as unauthorized as the others you rightfully removed. Your inconsistency in handling this matter is unacceptable.
Frequently Asked Questions
What is Complaint #12003131 about?
Complaint #12003131 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-02-08T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.