Vehicle loan or lease -- Managing the loan or lease -- Complaint #12003118

Complaint Overview

Complaint ID: 12003118

Company: Ford Motor Credit Co.

Product: Vehicle loan or lease

Sub-Product: Loan

Issue: Managing the loan or lease

Sub-Issue: Problem with fees charged

State: Ohio

ZIP Code: 448XX

Date Received: 2025-02-08T12:00:00-05:00

Date Sent to Company: 2025-02-08T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

The Truth in Lending Disclosure I was provided by the lender discloses a grossly inaccurate APR and Finance Charge. The error is far outside the allowed tolerances. If this transaction was closed, then the lender has committed a crime and if the transaction has been closed, then I have been deceived by the Lender and I rescind the contract.

Frequently Asked Questions

What is Complaint #12003118 about?

Complaint #12003118 was filed against Ford Motor Credit Co. regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2025-02-08T12:00:00-05:00.

How did Ford Motor Credit Co. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.

Can I see other complaints against Ford Motor Credit Co.?

Yes, visit the Ford Motor Credit Co. company profile at readthecomplaint.com/company/ford-motor-credit-co to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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