Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #12002650
Complaint Overview
Complaint ID: 12002650
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Georgia
ZIP Code: 30331
Date Received: 2025-02-08T12:00:00-05:00
Date Sent to Company: 2025-02-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to formally dispute several inaccuracies on my credit report, which I believe violate the Fair Credit Reporting Act ( FCRA ) Sections 605 ( b ), 1681 ( b ), and 1666 ( b ), specifically regarding incorrect address information, closed accounts listed as open, late payments that do not belong to me, accounts that dont belong to me, inquires. Disputed Information : Incorrect Address : My credit report currently lists addresses that don't belong to me : XXXX. XXXX XXXX XXXX XXXX XXXXXXXX, XXXX, GA XXXX XXXX. XXXX XXXX XXXX XXXX XXXXXXXX, XXXX, GA XXXX Late Payment Accounts : My credit report currently lists late payments. I have never had any late payments on these accounts. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : My credit report lists accounts that do not belong to me. XXXX. XXXX XXXX XXXX XXXXXXXX ) Inaccurate and Unverified accounts : My credit report currently lists inaccurate and unverified information on accounts XXXX. XXXX XXXXXXXX Delete Account Removed from other credit bureaus. XXXX XXXX XXXXXXXX Delete Account Removed from other credit bureaus XXXX. XXXX XXXX Delete Account Removed from other credit bureaus Inquiries : My credit report currently lists inquiries I didnt consent to. XXXX. XXXX XXXX XX/XX/XXXX This inaccurate information is the result of identity theft and is causing me significant harm by negatively impacting my credit score. I request that Equifax immediately investigate these discrepancies and remove all incorrect address information, closed accounts with recent activity, and disputed late payments from my credit report. Please consider this a formal request to investigate and correct the following inaccurate items in my credit report issued by your agency. These items must be removed to show my true credit history. According to 15 USC Section 1681i of the Fair Credit Reporting Act 1997. As requested by the Act, I demand that you re-verify each of these items and that the inaccurate items be deleted from my record. Under the Fair Credit Reporting Act, you have XXXX ( XXXX ) days from your receipt of this letter to re-verify these entries. According to this law, failure to re-verify these items within XXXX ( XXXX ) days constitutes a reason for dropping the information from my file. Also, 15 USC Section 1681i ( d ) requires that you notify me when the items have been deleted. Under 15 USC Section 1681j, there should be no charge for this notification or the corrected copy of my report. Finally, please send me the names and addresses of all the individuals you contacted so I may follow up with them directly. Thank you for your assistance in this matter. According to 15 USC Code 1666b, A creditor may not treat a payment on a credit card account under an open-end consumer credit plan as late for any purpose, unless the creditor has adopted reasonable procedures designed to ensure that each periodic statement including the information required by section 1637 ( b ) of this title is mailed or delivered to the consumer not later than 21 days before the payment due date, according to FCRA 605b, ( a ) Block. Except as otherwise provided in this section, a consumer reporting agency shall block the reporting of any information in the file of a consumer that the consumer identifies as information that resulted from an alleged identity theft, not later than 4 business days after the date of receipt by such agency of ( 1 ) appropriate proof of the identity of the consumer ; ( 2 ) a copy of an identity theft report ; ( 3 ) the identification of such information by the consumer; and ( 4 ) a statement by the consumer that the information is not information relating to any transaction by the consumer. ( b ) Notification. A consumer reporting agency shall promptly notify the furnisher of information identified by the consumer under subsection ( a ) of this section ( 1 ) that the information may be a result of identity theft ; ( 2 ) that an identity theft report has been filed ; ( 3 ) that a block has been requested under this section; and ( 4 ) of the effective dates of the block. XXXX XXXX
Frequently Asked Questions
What is Complaint #12002650 about?
Complaint #12002650 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-02-08T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.