Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11995365
Complaint Overview
Complaint ID: 11995365
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Georgia
ZIP Code: 30238
Date Received: 2025-01-22T12:00:00-05:00
Date Sent to Company: 2025-01-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Violations of the Fair Credit Reporting Act Experians actions constitute the following violations of the FCRA : Failure to Conduct a Reasonable Investigation ( 15 U.S.C. 1681i ( a ) ) : XXXX is legally r equired to investigate disputes within 30 days and ensure accuracy. Their failure to properly investigate and resolve the disputed inaccuracies violates this mandate. Failure to Notify Furnishers of Disputed Information ( 15 U.S.C. 1681i ( a ) ( 2 ) ) : XXXX did not demonstrate that it notified the furnishers of the disputed information within the required five business days, as mandated by law. Failure to Maintain Maximum Possible Accuracy ( 15 U.S.C. 1681e ( b ) ) : XXXX has a duty to ensure the maximum possible accuracy of credit report information. The continued reporting of inaccurate information demonstrates a breach of this obligation. Failure to Provide Dispute Investigation Results ( 15 U.S.C. 1681i ( a ) ( 6 ) ) : XXXX failed to provide me with a detailed explanation of the results of its investigation and did not furnish an updated credit report reflecting corrections.
Frequently Asked Questions
What is Complaint #11995365 about?
Complaint #11995365 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-01-22T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.