Debt collection -- False statements or representation -- Complaint #11995356
Complaint Overview
Complaint ID: 11995356
Company: Acima Credit, LLC
Product: Debt collection
Sub-Product: Other debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Arizona
ZIP Code: 863XX
Date Received: 2025-02-05T12:00:00-05:00
Date Sent to Company: 2025-02-07T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I keep getting daily phone calls from Acima and from different phone numbers. After the harassing phone calls they then send me emails with amounts due and the amount due keeps changing every day. This is concerning my accounts with Acima. Company keeps sending me emails to return the rental property. I was unaware this was considered rental property. It was a purchase from XXXX. Acima is lying to its clients. This was a purchase. Not a rental. This is not truthful on their part as a company.
Frequently Asked Questions
What is Complaint #11995356 about?
Complaint #11995356 was filed against Acima Credit, LLC regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-02-05T12:00:00-05:00.
How did Acima Credit, LLC respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Acima Credit, LLC?
Yes, visit the Acima Credit, LLC company profile at readthecomplaint.com/company/acima-credit-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.