Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #11977568
Complaint Overview
Complaint ID: 11977568
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Florida
ZIP Code: 33137
Date Received: 2025-02-06T12:00:00-05:00
Date Sent to Company: 2025-02-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I disputed inaccurate information on my credit report with Experian. Instead of conducting a proper investigation, Experian has repeatedly sent me stall letters and refuses to provide proof of verification. I then sent a Method of Verification request, requesting details on how they verified the disputed information. Instead of complying, they sent another generic response without actual proof. Experian is currently being sued by the CFPB for failing to properly investigate consumer disputes, and I am experiencing the same issue. They are violating the FCRA by : - Refusing to provide proper verification of disputed accounts. - Sending generic stall letters instead of conducting a real investigation. - Continuing to report inaccurate information without verification.
Frequently Asked Questions
What is Complaint #11977568 about?
Complaint #11977568 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-02-06T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.