Debt or credit management -- Charged upfront or unexpected fees -- Complaint #11956657
Complaint Overview
Complaint ID: 11956657
Company: Freedom Financial Network
Product: Debt or credit management
Sub-Product: Debt settlement
Issue: Charged upfront or unexpected fees
State: Pennsylvania
ZIP Code: 19464
Date Received: 2025-02-05T12:00:00-05:00
Date Sent to Company: 2025-02-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been a client of Freedom Debt Relief since 2021 and have invested almost {$40000.00} in reducing my credit card debt to find only 2 cars totaling {$12000.00} have been paid off by the company and remain on my credit report. I have been requesting an account statement for more than 6 months so that I can have visibility of where my funds went but I am continuously lied to and ignored.
Frequently Asked Questions
What is Complaint #11956657 about?
Complaint #11956657 was filed against Freedom Financial Network regarding Debt or credit management specifically about Charged upfront or unexpected fees. It was received by the CFPB on 2025-02-05T12:00:00-05:00.
How did Freedom Financial Network respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt or credit management) and describe your issue in detail.
Can I see other complaints against Freedom Financial Network?
Yes, visit the Freedom Financial Network company profile at readthecomplaint.com/company/freedom-financial-network to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.