Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #11917425
Complaint Overview
Complaint ID: 11917425
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Illinois
ZIP Code: 60620
Date Received: 2025-02-03T12:00:00-05:00
Date Sent to Company: 2025-02-03T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have XXXX capital XXXX credit cards XXXX have a limit of XXXX $ and the other XXXX XXXX Over the past few months when I got laid off I had a few payments missed XXXX actually to be exact for the month of XXXX and XXXX I started paying down balance in increments of XXXX XXXX In XXXX my balance was reported to have been maxed out or utilization between XXXX cards were at 96 % I have made several payments a month towards both cards XXXX XX/XX/XXXX I made a XXXX $ payment and on XXXX XX/XX/XXXX I made a XXXX $ payment, XXXX XX/XX/XXXX made a XXXX $ payment, Jan 15/25 110 $ payment, and Jan XXXX XXXX XXXX payment my current balance for that specific card should be updated and reported as XXXX XXXX remaining as balance to pay off but it hasnt been updated or reported to my reports since XXXX my other credit card balance is currently at XXXX where the same thing Ive made several payment towards balance and reports are not updated Dec XXXX XXXX XXXX payment, Jan XXXX XXXX XXXX payment, XXXX XX/XX/XXXX XXXX payment, Jan XXXX XXXX XXXX payment, Jan XXXX XXXX XXXX payment utilization is down and reports are not updating accurate info
Frequently Asked Questions
What is Complaint #11917425 about?
Complaint #11917425 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-02-03T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.