Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #11899211
Complaint Overview
Complaint ID: 11899211
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Iowa
ZIP Code: 52804
Date Received: 2025-02-02T12:00:00-05:00
Date Sent to Company: 2025-02-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian has incorrectly reported false information which I have disputed twice with only 1 change. A charged off account was reported as late/ written off for a full year while debt was already sold to a third party collector. I filed a dispute which updated the status to charged off but still falsely reported who owned the debt. The XXXX off XXXX was re-aged by 2 years and Incorrectly reported for XXXX total. XXXX charged off my XXXX and sold my debt XXXX. It is being reported as Charged off in XXXX and falsely reported by XXXX as their own debt. XXXX was sold and paid to another company XXXX and has not been reported as such. Experian has been closing out my disputes QUICKLY ( sometimes XXXX ) without proper investigation and does not provide their methods of investigating.
Frequently Asked Questions
What is Complaint #11899211 about?
Complaint #11899211 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-02-02T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.