Student loan -- Struggling to repay your loan -- Complaint #11891200
Complaint Overview
Complaint ID: 11891200
Company: Nelnet, INC.
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Struggling to repay your loan
Sub-Issue: Problem with forgiveness, cancellation, or discharge
State: Illinois
ZIP Code: 60443
Date Received: 2025-02-01T12:00:00-05:00
Date Sent to Company: 2025-02-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to request an immediate update on the status of my Borrower Defense to Repayment ( BDR ) application, which was submitted on XX/XX/year> ( Application # XXXX ). I am seeking full discharge of the loans I took out to attend XXXX XXXX and XXXX XXXX XXXX XXXX XXXX. I have been informed that the Department of Education has been reviewing and approving outstanding Borrower Defense applications, and I am eager to know the status of my own case. I attended both XXXX XXXX and XXXX XXXX XXXX XXXX XXXX, institutions that are part of the XXXX XXXX XXXX XXXX XXXX As you are aware, these institutions have been implicated in widespread fraudulent and predatory practices, including the misrepresentation of job placement rates. The claim that 90 % of XXXX graduates secured employment in their field of study within six months of graduation was proven to be misleading and false, causing students like myself to take on significant debt under false pretenses. Given these established fraudulent practices, I believe my loans are eligible for discharge under the Borrower Defense to Repayment program.
Frequently Asked Questions
What is Complaint #11891200 about?
Complaint #11891200 was filed against Nelnet, INC. regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2025-02-01T12:00:00-05:00.
How did Nelnet, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Nelnet, INC.?
Yes, visit the Nelnet, INC. company profile at readthecomplaint.com/company/nelnet-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.